Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Please deactivate Rank Math temporarily by renaming the seo-by-rank-math folder in your website’s root directory – /wp-content/plugins/.
Once done, reinstall the Rank Math plugin on your site. Your website’s settings and data should not be erased as they are saved in your database.
Let us know how this goes.
Thank you.
You took long to reply me😔😔
Anyway I had to delete the file from my root directory and install allover again
Hello,
We apologize for the delay in responding to your concern. We have been experiencing higher than normal volumes during this time.
However, let us know if the issue still persists or if you need further assistance.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
