rankmath and ampforwp

#52328
  • Resolved Ram C
    free

    Hi, while testing your plugin there seems to be an issue with the ampforwp plugin which says it was tested and approved to be 100% compatible with your site.

    I didn’t find it so and if you can please remove it from your site.

    I contacted them and all they suggested was to install another 3rd party plugin to be able to work with rankmath after they took a look in the backend.

    Seems to me they are not serious as it works as intended with yoast but not with yours and they are not willing to fix their bug as they stated.

    Kind Rgeards,
    Bogdan

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please let us know the kind of schema errors that are reported along with some links to the affected pages so that we can be able to assist further?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    everything was sent in a ticket but nobody replied.

    Kind Regards,
    Bogdan

    also both their plugins have issues with your plugin, or yours has some bugs in it as when they are both active structured data plugin strips stuff from rankmath and rankmath does not show everything on amp.

    Alberto
    business

    Hello,

    Could you share with us login details so we can check in-depth your issue? To do that, please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘rankmath and ampforwp’ is closed to new replies.