Rank Math + WooCommerce make WordPress admin slow - Support

Resolved Foo
4 years, 5 months ago

Rank Math free

Hi I got a problem with Rank Math plugin an WooCommerce.
When my new “BLANK” Website with WooCommerce, the wp-admin running good (0-2s page load). If I enable Rank Math with WooCommerce, all page of wp-admin will running too slow (4-12s page load).
I add the Query Monitor plugin and found the problem. When Rank Math enable WooCommerce plugin, when loading page in wp-admin it ALWAYS call 04 HTTP API CALL:
https://api.wordpress.org/core/version-check/1.7/ (POST)
https://api.wordpress.org/plugins/update-check/1.1/ (POST)
https://api.wordpress.org/themes/update-check/1.1/ (POST)
https://api.wordpress.org/plugins/update-check/1.1/ (POST)
And ALWAYS recall the Transient Update
update_core
update_themes
update_plugins
_woocommerce…
If I disable the WooCommerce Module in Rank Math the problem will gone.
Please view the image link below.
https://imgur.com/a/LvQPSCc
Thanks

Viewing 10 replies - 1 through 10 (of 10 total)

Brian
4 years, 5 months ago

Rank Math free

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

Rank Math would be using some resources to append the functionalities from Woocommerce which is what could be causing this. Kindly check if you are able to trace any slow queries in the Queries tab. You may also check the time the query has processed.

Also if it helps please check your error log if there is anything related to this so we can troubleshoot it.

We really look forward to helping you.

Thank you.

Foo
4 years, 5 months ago

Rank Math free

Hi please expected what I need provide for help?
I don’t know what you need to analytic the error.
Thank

Jeremy
4 years, 5 months ago

Hello,

Thank you for keeping in touch with us.

The error logs might indicate the cause of your admin’s slow down. We may need to further check the logs if that’s the case. You may enable your website’s debugging mode so the error logs will appear. Please refer to this guide:
https://pagely.com/blog/wordpress-logs-track-errors-guide/

If you prefer, we can check this issue over your admin ourselves. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Foo
4 years, 5 months ago

Rank Math free

Hi, thank for your reply.

I found the issue how to raise.

If I let’s the Google Search Console ID TextBox in RankMath/General Setting/Webmaster Tools is: Blank => I got the admin slow

I add the “my-id” in Google Search Console Domain Property <meta name=”google-site-verification” content=”my-id” /> the issue will gone.

Please check this problem.
Thanks

Jeremy
4 years, 5 months ago

Hello,

I am glad that you have found a way to fix the slowdown issue. I checked my own local WordPress installation with Rank Math and Woocommerce installed on it and I can’t seem to replicate the issue.

With that said, allow me to report this to our development team for further investigation.

In the meantime, please don’t hesitate to contact us anytime if you need our assistance with anything else. Thank you

Jeremy
4 years, 5 months ago

Hello,

We would like to further investigate the issue you are having. Could you please confirm if you are using Rank Math to verify the google property? Also, we would like to ask for your WordPress Dashboard login so we can check what specific queries are causing the slowdown.

We are looking forward to helping you with this one.

Foo
4 years, 5 months ago

Rank Math free

Foo
4 years, 5 months ago

Rank Math free

Hi,
I re-check in many day to find the problem how to born.
When I active Rank Math + WooCommerce Rank Math Module + WooCommerce I got the issue:

The admin page(s) will slow (5-15 second) by always RE-LOAD / RE-CALL the:
– HTTP API Calls
– Transient Updates

I view the “HTTP API Calls”, “Transient Updates” being recall/reload with a debug Plugin is “Query Monitor” (https://wordpress.org/plugins/query-monitor/)

The issue still have if verified the google property (I recheck).

Please review this issue.

Thanks

Foo
4 years, 5 months ago

Rank Math free

Hi,
I re-check in many day to find the problem how to born.
When I active Rank Math + WooCommerce Rank Math Module + WooCommerce I got the issue:

The admin page(s) will slow (5-15 second) by always RE-LOAD / RE-CALL the:
– HTTP API Calls
– Transient Updates

I view the “HTTP API Calls”, “Transient Updates” being recall/reload with a debug Plugin is “Query Monitor” (https://wordpress.org/plugins/query-monitor/)

The issue still have if verified the google property (I recheck).

Please review this issue.
(Please let’s me know why hidden this reply and don’t public it?)

Thanks

Ankit
4 years, 5 months ago

Rank Math business

Hello,

To dig deeper, we would need to take a closer look into the settings. for that, we need your WordPress & FTP Logins as previously mentioned by my colleague.

Looking forward to helping you. Thank you.

RankBot
4 years, 4 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

The ticket ‘Rank Math + WooCommerce make WordPress admin slow’ is closed to new replies.