Rank Math with SureCart

#834842
  • Resolved Webify Marketing

    1 year, 9 months ago

    Rank Math free

    I’m using Rank Math with SureCart but it looks RM support for SC is still limited. I was wondering if someone can help me with the following issues:

    1- Rank Math is not using the product meta description provided by SC. Instead, it is displaying random content from the product page.

    2- Product sitemap is not updating. I tried flushing the cache, setting RM sitemap caching to false… and nothing works. And this is creating issue with Google console.

    3- Product images are not being listed on the product sitemap.

    4- When I change a product slug/link RM automatically creates a redirect but I cant find where those redirects are located. They are not on RM Redirections page.

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    1 year, 9 months ago

    Hello,

    Thank you for reaching out with your concerns regarding Rank Math and SureCart integration. I understand the issues you are facing, and I’ll do my best to assist you with them.

    1. Product Meta Description Issue: Rank Math not using the product meta description provided by SureCart can be due to various reasons, including conflicts or settings. To address this, we recommend checking for any conflicting plugins as outlined in our List of Known Plugin Conflicts guide. If the issue persists, please provide more details so we can investigate further.

    2. Product Sitemap Update: If the product sitemap is not updating despite flushing the cache and disabling Rank Math sitemap caching, it could be related to caching mechanisms or other settings. You can refer to our guide on How to Configure Sitemaps in Rank Math for best practices and tips. If the problem continues, please share more details for us to assist you effectively.

    3. Product Images in Sitemap: If product images are not being listed on the product sitemap, it might be a configuration issue or a compatibility concern. Please ensure that the image URLs are correctly set up in SureCart and that Rank Math can access them for inclusion in the sitemap.

    4. Product Slug Redirects: When changing a product slug/link, Rank Math automatically creates redirects. If you can’t find these redirects in the Rank Math Redirections page, there might be a specific reason for this behavior. We recommend checking the general WordPress redirects settings or any other redirection plugins you might have installed.

    For further assistance with these issues, please provide additional details or screenshots if possible. Our support team will review your case and provide you with a tailored solution.

    Thank you for your patience and cooperation as we work to resolve these concerns for you.

    Warm regards.

    Sources:
    List of Known Plugin Conflicts » Rank Math
    The #1 WordPress SEO Plugin in 2024 – Rank Math
    How to Configure Sitemaps in Rank Math – Best Settings and Tips

    Jaideep Asrani

    1 year, 9 months ago

    Hello,

    Thank you for contacting Rank Math support.

    SureCart doesn’t save products and their data in your site’s database. The products are saved on their server, that’s why it isn’t possible for our plugin to add the correct meta tags or generate the sitemap. You will have to get in touch with their support and ask them if they have a solution for integration with SEO plugins.

    Please do not hesitate to let us know if you need our assistance with anything else.

    Webify Media

    1 year, 9 months ago

    Rank Math free

    Thanks for the fast response! Makes sense. I contacted SureCart support and I’m waiting for their answer.

    Jeremy

    1 year, 9 months ago

    Hello,

    Glad that we could address your concern.

    You may let us know how it goes with SureCart support.

    In the meantime, don’t hesitate to get in touch with us if you have any other questions.

    Thank you.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Rank Math with SureCart’ is closed to new replies.