Rank Math: Website Offline

#87633
  • Resolved Valiqo
    Rank Math free

    Hi there,

    According to Siteground Rank Math causes a problem: Rank Math (…) consumes a very high percentage of the server resources (processor time and memory) and thus affects the performance of the whole shared server. In order to keep the server at normal load, we had to limit the shared server resources your account can use. Please note that this may result in occasional “Resource temporary unavailable” error messages shown on your website.

    Can you please help me with this?

    Many thanks!

    http://www.valiqo.com

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    The script which your error message is referring to is a convert schema data script which we run when the plugin is updated.

    Depending on the number of posts on your website, the script can run multiple times.
    Here is a link to the related ticket:
    https://wordpress.org/support/topic/actionwp_convert_schema_posts/#post-13460782

    Please note that this is a done just once and after all the Schema has been converted, you will not face any issue in the future.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello, I had this problem as well when updating Rank Math on a Siteground site. The only way I could get it online again was by uninstalling Rank Mank and then re-installing.
    Today the website went offline again and once again Siteground are saying it is because of RankMath.

    Any ideas?

    Hello Martin ,

    Could you please as them to share details as to why they believe this issue is because of Rank math?

    They should also look into the server log s if any errors are reported. If there are and they are related to Rank math, please share the logs in the sensitive section so we can look into this.

    Looking forward to helping you. Thank you.

    ​​​​​​

Viewing 3 replies - 1 through 3 (of 3 total)

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