Hello,
I’m sorry to hear about the issue you’re facing with the Rank Math URL slug not updating after editing the permalink.
Based on the information provided, it seems like you are trying to change the URL slug for a page in WordPress using Rank Math. When you edit the permalink to something like "test-case," but the Rank Math URL slug remains as "mainpage," it could be due to a caching issue or a conflict with another plugin.
To resolve this problem, please follow these steps:
- Clear any caching plugins or server-side caching you might have enabled.
- Ensure there are no conflicting plugins by temporarily deactivating other plugins and checking if the issue persists.
- After making these changes, try editing the permalink again and see if the Rank Math URL slug updates correctly.
If the issue persists after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for bringing this to our attention.
Sources:
WordPress Permalink Structure & Changing Individual URLs » Rank Math
What Is a Slug in WordPress? » Rank Math
Score 100/100 With Rank Math Post Tests » Rank Math
Update: When I deactive classic editor, “maingpage” doesnt appearing when I create new page. but when I type “Example Text” as page name I see there is .com/example-text but When I click edit slug I see there is blank field
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Could you please share a screencast with us by using a tool like https://loom.com so that we can check the issue further for you? A visual representation of the issue will help us to understand it better.
However, if the changes are not getting saved, please check if you are using a Firewall as it may prevent saving the changes. If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
For more information on this issue, you can follow this guideline: https://rankmath.com/kb/meta-data-not-saving/
Let us know how it goes. Looking forward to helping you.
Thank you.
Thank you for reply I cannot record videos due privacy reasons.
I added RewriteRule ^wp-json/rankmath/v1/updateMeta/?$ – [L] .htaccess
and I use wordfence and added ( /wp-json/rankmath/v1/updateMeta ) whitelist but When I try with classic editor It still doesn’t work
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
It seems that you already marked this ticket as “Resolved”.
Do you still need our assistance regarding this issue?
Looking forward to helping you.
Thank you.
