Hello,
We apologize for the inconvenience you’re experiencing with the Rank Math Table of Contents. It seems that the Table of Contents block is not detecting the headings you’ve set in your post.
To resolve this issue, please follow these steps:
- Click on the Table of Contents block and navigate to Settings.
- Then, go to Block → Settings → EXCLUDE HEADINGS and ensure that no headings are excluded from appearing in the table.
If the issue persists, it might be related to a bug that our team has identified, which may cause higher-level headings to disappear when you add a lower-level heading to your content before a higher-level one. We are working on resolving this in a future update. You can monitor our changelog here for updates on this issue.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue.
Sincerely,
Rank Math Support Team
Sources:
Why Isn’t Rank Math Detecting the Table of Contents? » Rank Math
How to Add Rank Math’s Table of Contents Block » Rank Math
How to Use a Table of Contents to Improve Content Readability » Rank Math
Score 100/100 With Rank Math Post Tests » Rank Math
Hello,
Thank you for your query, and we are so sorry about the trouble this must have caused.
Could you please make sure that the heading tag is not excluded from the TOC block editor:
https://rankmath.com/kb/table-of-contents-block/#exclude-headings
You can also check this under Rank Math SEO → General Settings → Blocks.
Table of Contents Block Global Settings
https://rankmath.com/kb/table-of-contents-block/#global-settings
Learn more about How to Add Rank Math’s Table of Contents Block here :
https://rankmath.com/kb/table-of-contents-block/
We hope that helps, and please don’t hesitate to get in touch if you have any other questions.
Thank you.
Hello Alhan,
Thank you for quick reply. I just checked general setting too. There aren’t any Headings exclude! please tell me what should I do.
> image link : https://imgur.com/Jji7M5D
Thank you!
Hello,
Can you please share the affected page/post URL with us? So that we can investigate the issue further for you.
We really look forward to helping you.
Thank you.
Hello Alhan
Please check this post :
https://mansionmonegasque.com/2023/12/19/%ea%b8%88%ec%9c%b5%ec%86%8c%eb%93%9d%ec%a2%85%ed%95%a9%ec%84%b8-%ec%83%81%ec%8a%b9-%ea%b8%b0%ec%a4%80/
I added a block and it only represents the title. I edited this post today and the issue popped up. I found that the other post that I edited in the same way a few days ago was fine.
Hope this can fix it soon!
Thank you 🙂
Hello,
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well:
https://www.youtube.com/embed/FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
