Rank math subscription not reflecting

#772863
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 month, 1 week ago

    Hello, we apologize for the inconvenience you are facing with your Rank Math subscription not showing up in your account after purchase.

    To resolve this issue, you can follow these steps:

    1. Connect Your Rank Math Account:
      • Click on Connect Now in your Rank Math settings.
      • Ensure you select the correct account and click on OK, Activate Now.
      • If you have multiple PRO licenses, use the License drop-down to choose the correct one to activate on your website.

    Activate Rank Math PRO Subscription

    1. Check Your Connected Websites:

    Connected websites in Rank Math

    If you encounter any difficulties while following these steps or have further questions about managing your account and connecting websites, please don’t hesitate to contact our support team. We are available 24/7 to assist you.

    Thank you for reaching out, and we appreciate your patience as we work to resolve this issue for you.

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    How to Ensure Your Account Has an Active Subscription » Rank Math
    How To Upgrade Your Rank Math PRO Subscription » Rank Math
    Where Is My Rank Math PRO License Key?
    Website Not Shown In Rank Math Account Area » Rank Math

    Princess

    1 month, 1 week ago

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Your account is already upgraded to the PRO version. You’ll also notice that the PRO badge is already showing on your account details.

    If you haven’t already, you can go through this video tutorial that shows you how to get started with your PRO/Business license:
    https://www.youtube.com/watch?v=nCDe67K_3rA

    Please install the Rank Math PRO plugin files if you haven’t already from your registered account from here:
    https://rankmath.com/my-account/

    Once you have activated the PRO plugin, please head over to WordPress Dashboard > Rank Math > Dashboard > Help and click the connect/disconnect and then the connect button.

    You will be taken to RankMath.com again where you can connect your account to activate your license.

    You do not need to remove the free version of the plugin. Everything will be ported over to the PRO version.

    Also, please ensure that there are no Ad-Blockers installed in your browser or your website is excluded in order to ensure a smooth experience with Rank Math PRO.

    Then head over to WordPress Dashboard → Rank Math → General Settings → Content AI and refresh the credits. Here’s a screenshot for reference:

    Please do not hesitate to let us know if you need our assistance with anything else.

    We are here to help.

    Thank you.

    RankBot

    1 week, 3 days ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Rank math subscription not reflecting’ is closed to new replies.