Rank Math Sitemap Error

#86945
  • Resolved Water Clear Delta 8
    Rank Math free

    When updating the site for Water Clear Delta 8™ we’ve noticed that there is a problem with the sitemaps that we cannot make sense of. We’re hoping that you could shed some light on the issue and please help us fix it. We’ve been told that the plugin may have vulnerabilities that could have caused this and we are hoping to make sure that the problem is resolved as soon as possible.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It seems like you have a page-sitemap.xml file in your root folder which is overriding default rank math pages sitemap. To confirm this I disabled Rank math page sitemap, which reflected in the main sitemap yet the erroneous page sitemap still loads. Please check your root folder and let us know.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    I’m not sure what that means?

    There is nothing else in the website that I’m aware of that could impact sitemaps?

    Could you please shed more light on the issue so that I might be able to fix it? Is there any way you guys know how to fix it?

    Thank you for your assistance.

    John

    Hello,

    I logged into your site and I enabled the Page Sitemap from Sitemap settings and I updated the permalinks to clear the cache. That seemed to have fixed the issue. The page-sitemap.xml is showing 10 pages. Can you please confirm?

    I hope that helps.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rank Math Sitemap Error’ is closed to new replies.