Rank Math SEO plugin causing Server Error 500

#644369
  • Resolved Saucy Gamers
    Rank Math free

    Hi, i hope you’re doing well.
    I have started using RANK MATH SEO for my blogs on wordpress. Everytime I try to update my wordpress post, it used give me an error saying “Server Error (500 Error)”. I need help to fix that error.’
    Now it’s simply telling me that the post is unable to be updated. Whenever I deactivate the plugin, the wordpress updating seems to work fine.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting us again. We’re sorry that you’re experiencing this issue with our plugin. We appreciate your cooperation and patience as we try to find a solution for you.

    To be able to help troubleshoot this, we’ll need to see your debug log to understand what is causing the error on your website. The debug log is a file that records any errors or warnings that occur on your site. It can help us identify and fix the problem faster.

    To share your debug log with us, please follow these steps carefully:

    • Open your wp-config.php file. You can find it in the root folder of your site, usually in /public_html/ or /www/.
    • Before the line that says /* That’s all, stop editing! Happy blogging. */, add this code:
      // Enable WP_DEBUG mode
      define( 'WP_DEBUG', true );
      
      // Enable Debug logging to the /wp-content/debug.log file
      define( 'WP_DEBUG_LOG', true );
      
      // Disable display of errors and warnings
      define( 'WP_DEBUG_DISPLAY', false );
      @ini_set( 'display_errors', 0 );

      This code will enable the debug mode and create a debug.log file in the /wp-content/ folder of your site.

    • Go to your website and try to perform the action that caused the error again, i.e. updating a post when the Rank Math plugin is active. This will trigger the error and generate the debug.log file.
    • Go to the /wp-content/ folder of your site and look for the debug.log file. It should contain some information about the error that occurred.
    • Send us a copy of the debug.log file. You can use a service like pastebin.com or wetransfer.com to upload it and share the link with us.

    We hope these instructions are clear and easy to follow. If you have any difficulty or questions, please let us know. We’re here to help you.

    Thank you for using Rank Math.

    Saucy Gamers
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Can you please confirm if you’re using Auto-Submit Post Types for Instant Indexing? If so, please try to submit a single URL manually under WordPress Dashboard > Rank Math > Instant Indexing. It will trigger the history log to appear in the Instant Indexing feature.

    ​​​​​​​After that, the automatic submission will work correctly for all the post types that you have enabled in the settings, and it should resolve the issue.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Saucy Gamers
    Rank Math free

    Thank you so much.
    It worked. I can not edit again while using Rank Math SEO plugin.
    THANKYOUUUU!!

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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