Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
The error is related to a missing tables, please follow these steps:
1. Update to the latest version of Rank Math Free & PRO
2. Ensure that the Advanced Mode is selected:
3. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.
Regarding the slow website issue, please check if your website’s PHP values are not too low to handle the processes.
If they are low, please contact your web host and ask them to set the following values.
PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000
For the mobile logo, please check the dimensions of the logo image.
I hope this helps. Looking forward to helping you.
Hello. so i contacted my hosting and elementor. the problem is rank math. My elementor editing view keeps on freezing and acting up because something is wrong with rank math. for now i have deactivated the rank math plugin and my elementor panel loads fast and it is not freezing. I was going to pay for rank math pro but is hesitant because it is causing issues with my site and making elementor editing slow. Whenever i click a page and click “edit with elementor” it constantly freezes up.Please help because i do not want to use yaost seo
Hello,
In this case, we might need to take a closer look at your website. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thanks for getting back to us.
Since the database tools, built-in into Rank Math can’t create the tables successfully those need to be created directly on your database. To do that, you use the following sample code: https://pastebin.com/srpG5CZD
Please note that you might need to adjust the WP prefix and the collation to match the values on your database.
If you don’t feel confident doing this on your website you could provide us with cPanel/phpMyAdmin access in the sensitive data section and we’ll gladly do it for you.
Always remember to make a full database backup before proceeding with anything like this.
Don’t hesitate to get in touch if you require any further assistance.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
i have updated my sensitive data with the necessary information
Hello, still experience slowness and waiting for an answer
Hello,
Thank you for getting back to us.
I have tried to inspect your site and the file saw consuming much time on load is the lodash.min.js which is from your WP admin. There seem to be some files also taking too long which are the animations you have on the pages. I would recommend that you minimize them and try also doing a conflict check.
Also, the best testing environment would be on a staging site where you do not have any effect on your live site.
We are looking forward to helping you.
Thank you.
Hello. i don’t see how anything in that response is useful. I only started experiencing these problems when i downloaded rank math. I want to go get rank math pro, but we cant even figure out this small problem. You mentioned the loadash file. What do you want me to do with that information? how am i supposed to remove it? and when you say wp admin, do you mean my web hosting?
Hello
Thank you for getting back to us and apologies if the previous reply was not helpful
The load dash is a JS library that helps used in loading resources. What I meant is you check the animations on the pages. They seem to be consuming too much time on loading and also high CPU on the browser.
I have also gone ahead and installed the query monitor plugin and even checked your pages on Elementor with the Query Monitor plugin to see if there are any slow queries that could increase the CPU usage but I couldn’t find any.
Could you please resolve the issue on the animations and see if the load time gets better?
We are looking forward to helping you.
Thank you.
Good day, so you want me to delete the load dash file?
So your saying these files are taking up to much time, ut this problem only occurs when rank math is enabled. and when you say minimize animations what does that mean?
hello. i contacted my hsoting and they said this is the path file
This is the path for the file:
./wp-includes/js/dist/vendor/lodash.min.js
hello,
Thank you for getting back to us.
Please do not remove that file. It is the one being used to load the scripts on your pages. What I mean is the animations on your pages that are the GIf images could be among the reasons why your pages on Elementor are slow.
Also went ahead and inspected your site again and noticed a file from your theme is also causing heavy use of your CPU load time. The file is the essentials.js. You may want to reach out to the theme provider and enquire about it.
With Rank Math, we are only loading a JS file to analyze the content on that page so as to get the SEO scores. That alone can not cause loading issues as on our end it is not happening.
I have attached a screencast in the sensitive data section showing the images loading these animations.
Regarding the redirections error you stated above, we may need access/credentials to your PHPMyAdmin as we were able to find your database but no credentials to log in.
Hope this helps. We are looking forward to providing further support to you if need be.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
