Rank Math Scores

#99471
  • Resolved Joery

    3 years, 6 months ago

    Rank Math free

    Hi support team Rank Math,

    I am using the Divi Theme builder in combination with Rank Math and the Knowledge Base for Documents and FAQs plugin.

    When I create new articles in my knowledge base, Rank Math isn’t working properly. The scores and adjustments to make are not visible in articles (see screenshot https://ibb.co/bgwy0f6). New posts en pages are working fine.

    Why are the scores on the focus keyword not visible in Articles and how can I fix this?

    Hope to hear from you!

    Joery

    • This topic was modified 3 years, 6 months ago by Joery.
Viewing 1 replies (of 1 total)
  • Sajid Khan

    3 years, 5 months ago

    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    3 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math Scores’ is closed to new replies.