Rank Math Refund

#677655
  • Resolved Ben Carter
    Rank Math free

    I tried out Rank Math but I think it is to confusing for me to learn. I would like a refund issued. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for your query, and we are so sorry about the trouble this must have caused.

    We certainly honor our 30-day-refund policy, and we’re happy to assist with processing your Refund.

    We stand by our commitment to customer satisfaction, and we apologize if our service did not meet your expectations this time.

    Should you opt to end your subscriptions, we’d like to inform you of a few points:

    Choosing to end the subscription now may impact future pricing. If you decide to return later, even a year from now, you’ll subscribe at higher rates.

    Current members, however, will always enjoy their initial subscription rate, irrespective of any future price hikes.

    Before we proceed with the refund, we would highly appreciate your feedback on what exactly didn’t work well for your websites.

    Your insights will be invaluable in helping us understand your needs better and improving our services for a more enhanced user experience in the future.

    Please let us know any specific areas or features that you think need improvement or did not meet your requirements.

    Nonetheless, we understand that our service might not be the perfect fit for everyone, and we respect your decision.

    Once we receive your feedback, we will initiate the refund process promptly.

    However we genuinely appreciate your feedback as it helps us continually improve our services.

    We hope that helps, and please don’t hesitate to get in touch if you have any other questions.

    Thank you.

    Sorry, I’m not an SEO expert and I found it a little confusing. I think the product is good I just didn’t want to wait on the learning curve to understand it.

    Hello,

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.

    Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.

    We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.

    We would much appreciate any feedback you have to offer.

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this ticket.