Rank math product edit page SEO fields are not saving.

Hello,

I’m sorry to hear that you’re facing issues with the Rank Math product edit page SEO fields not saving on b2b.smatan.com. Thank you for providing the details about the specific sites where the issue is occurring.

To troubleshoot this problem, let’s ensure that all necessary settings are correctly configured. Here are a few steps you can take to address this:

1. Check Rank Math Metabox: Start by opening the product edit page in the WordPress Editor. Ensure that the Rank Math Metabox is visible. If it’s not available, make sure that you’ve enabled Add SEO Controls from Rank Math SEO → Titles & Meta Settings → Products.

2. Verify Advanced Tab: In the Rank Math Metabox, navigate to the Advanced Tab. If you cannot find this tab, consider switching to the Advanced Mode in Rank Math settings.

3. Check Robots Meta: Confirm that the Robots Meta is not set to No Index. If it is set to No Index, select the Index checkbox and update the product page.

If after following these steps the issue persists, please reply to this ticket, and a human agent from our support team will assist you further.

Thank you for your understanding and patience as we work to resolve this issue for you.

Best regards.

Sources:
General Tab in Meta Box of Rank Math SEO Plugin
Fix Excluded by NoIndex Tag – Google Search Console Status » Rank Math
How to Fix Submitted URL Marked ‘NoIndex’ Error » Rank Math
How to Fix Submitted URL Marked ‘NoIndex’ Error » Rank Math
Is Your Site the Victim of Internal Site Search Spam? » Rank Math

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience this issue may have caused you.

We’ve checked both websites and found that the Rank Math REST Routes that we use to update the meta data are being blocked by your Wordfence firewall and most likely this is why you’re facing the issue. Please check the screenshot below for your reference:

/wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/updateSchemas
/wp-json/rankmath/v1/updateRedirection
/wp-json/rankmath/v1/getFeaturedImageId
/wp-json/rankmath/v1/getHead

To fix this issue, please whitelist the above-mentioned Rank Math REST Routes by following the guide below: https://rankmath.com/kb/whitelist-rank-math-in-wordfence/

Learn more about troubleshooting this issue here: https://rankmath.com/kb/meta-data-not-saving/

We hope these steps help you solve the problem and please do not hesitate to let us know if you need our assistance with anything else.

Thank you for choosing Rank Math.