Rank Math PRO

#741409
  • Resolved Idem

    2 months, 3 weeks ago

    Rank Math pro

    Hi there! I hope you are doing well!

    I won a one year subscription of Math Pro on the contest program of January.

    “Finally, you have also won a 1-year subscription to the PRO plan, which you can use on unlimited websites owned by you. You can download the files from the member area:
    https://rankmath.com/my-account/?uid=1606120&altoken=a3af4904de1c8d1b4543d1d252eac5eb ”

    Yet by access the webpage or in my Rank Math account dashboard, I see just the free license downloadabile.

    Could you please upgrade my dashboard in order to get access of the Pro version or indicate how to do so?

    All the best,
    Leonard

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    2 months, 3 weeks ago

    Hello,

    I apologize for the inconvenience you are facing with accessing your Rank Math PRO subscription after winning a one-year subscription in the January contest.

    To access your Rank Math PRO subscription, please follow these steps:

    1. Log into your Rank Math account using the link provided: Rank Math Account.
    2. Download Rank Math PRO from your account dashboard.
    3. If you encounter any issues or do not see the PRO version available for download, please ensure that you are logged in with the correct email address associated with your PRO subscription. If you used a different email address, you may need to contact our support team to merge both accounts or update the email connected to the PRO account.

    If you need further assistance or encounter any difficulties during this process, please feel free to reach out to our dedicated support team here. We are available 24/7 to assist you.

    Thank you for bringing this to our attention, and we appreciate your patience.

    Best regards,
    Rank Math Support Team

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    Where Is My Rank Math PRO License Key?
    Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
    How to Upgrade to Rank Math PRO » Rank Math

    Uzair

    2 months, 3 weeks ago

    Hello,

    Thank you for getting in touch and we are sorry to hear about the issue you are facing.

    Please try again. We have added the PRO to your account.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Idem

    2 months, 2 weeks ago

    Rank Math pro

    Hey Uzair! I hope you are doing well!

    Yes, the issue was solved.

    Thank you for your support!

    Best wishes,
    Leonard

    Adetayo

    2 months, 2 weeks ago

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post or TrustPilot about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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