Rank Math Plugin Disappear

#1165
  • Resolved Sakif Al Amin
    Rank Math free

    Yesterday i update rank math plugin.
    After that, I can’t find rank math in my wp dashboard. If I want to install again, it say already exit and unable to download.
    Please check and solve the issue asap.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for using RankMath and sorry for the issue you are facing.

    Can you please share your WP Login details and FTP details with us so that we can check the issue for you?

    Looking forward to helping you.

    Thank you.

    Hello,

    I wanted to chime in to help. Please confirm the seo-by-rank-math folder doesn’t exists in the wp-content/plugins directory of your site. Maybe when you tried to install plugin, the folder got created and the installation failed.

    Hope that helps. Thank you.

    Thanks for your support.
    I can install Rank math after removing the earlier folder from here wp-content/plugins directory.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?filter=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    • This reply was modified 5 years, 3 months ago by Jitendraa.
Viewing 4 replies - 1 through 4 (of 4 total)

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