Rank Math not saving SEO changes on pages

#314609
  • Resolved Sarah

    2 years, 4 months ago

    Rank Math free

    We recently added Rank Math to our site to replace another SEO plugin that wasn’t working. However, when we go in to individual page SEO settings and make changes, they do not save. I make the edits to the General and Social settings, save the page, exit and when I come back in none of the changes I made are there.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Anas

    2 years, 4 months ago

    Rank Math business

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please check if you are using a Firewall, as there are chances that it will prevent saving the data.

    If you are using a Firewall, please whitelist this route:
    /wp-json/rankmath/v1/updateMeta

    Whitelisting the route should fix the issue.

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    I hope this helps. Looking forward to helping you.

    Sarah

    2 years, 4 months ago

    Rank Math free

    Thank you. We use Sucuri as a firewall. Do you happen to know how to whitelist a route on there?

    Sarah

    2 years, 4 months ago

    Rank Math free

    Nevermind, I got some help from Sucuri on that. This seems to have fixed the problem. Thank you!

    Prabhat

    2 years, 4 months ago

    Rank Math agency

    Hello,

    Glad that helped.

    Please feel free to get in touch if you require any further assistance.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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