rank math not connected to my website.

#663814
  • Resolved Emma Ma

    6 months ago

    Rank Math free

    Hi.

    I am confused here. In my WordPress account, Rankmath is connected to my website, but when I logged into Rankmath’s website, it said it was not connected. and I am on the free version, but I am on the pro version.
    Could you have a look at it for me?

Viewing 1 replies (of 1 total)
  • Jitendra

    6 months ago

    Hello,

    Thank you for contacting Rank Math and I am sorry for the issue you are facing.

    Please navigate to https://rankmath.com/my-account/subscriptions/ and check to see if you have a Rank Math PRO subscription, if you don’t, it means you are logged into a different account to the one with your Rank Math PRO subscription.

    However, if you are seeing your Rank Math PRO subscription on that page, then please clear your browser cache and try logging in again, and make sure to select your Rank Math PRO license when connecting your account:

    If you are still having issues with this, please share access to your website in the sensitive data section so we ca help take a look for you.

    Thank you for your patience and cooperation

    RankBot

    5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘rank math not connected to my website.’ is closed to new replies.