Rank Math Not appearing while writing blog

#24234
  • Resolved Crypto Pedias

    4 years, 4 months ago

    Rank Math free

    Hello, Sir/Mam
    I am Vijay Dangi. I am a regular user of the Rank math SEO plugin. But after I updated the Plugin the rank math box is not appearing when I am writing a blog or editing the past one. My website is wikicrypto.in Pls, help me out as soon as you can.
    Thank you
    Vijay

Viewing 7 replies - 1 through 7 (of 7 total)
  • Nick Plus Danée

    4 years, 4 months ago

    Rank Math free

    We are experiencing this same issue. I went to the rankmath plugin and it enters setup wizard like we are using Rank Math for the first time. If all of our SEO data is gone and we have to start over again, we will NOT be happy and on the fast track back to Yoast.

    Nick

    Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello @cryptopedias,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    One of the features introduced on the latest update is that the plugin is now fully compatible with the Gutenberg block editor and the SEO options are now available on the sidebar as shown here: https://i.rankmath.com/U44EB5


    @nickplusdanee     we deeply regret this inconvenience. No data should be lost after the update. The update also introduced some new logic affecting Rank Math accounts and a new sign in is required. Please note that this is a one time process and it will not be required in future updates.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Crypto Pedias

    4 years, 3 months ago

    Rank Math free

    I did the whole setup once again but the error is still coming. Now I don’t know what I should do.

    Todd

    4 years, 3 months ago

    Rank Math free

    Hi Cryoto,

    If you are using Gutenberg, the Rank Math section has moved to the sidebar: https://i.rankmath.com/lnwrN9

    Is that not working for you?

    Jan Vasil

    4 years, 3 months ago

    Rank Math free

    Hello. Have the same issue just with an error that even the sidebar does not work. Any idea how to fix it? Thank you. Jan

    Crypto Pedias

    4 years, 3 months ago

    Rank Math free

    Thanks I found it out. I also got all my data back.

    • This reply was modified 4 years, 3 months ago by Crypto Pedias.
    Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hi @janvasil,

    Thanks for getting in touch with us and sorry for the inconvenience caused.

    Could you please open a new support ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    @crypopedias I am glad that this is now resolved 🙂

    We really look forward to helping you.

Viewing 7 replies - 1 through 7 (of 7 total)

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