Hello,
We apologize for the issue you are facing with the Rank Math snippet editor not reflecting on Google search results. There are several reasons why rich snippets may not appear in Google search, even after making edits in Rank Math. Here are some steps you can take to troubleshoot this issue:
1. Test Your Rich Snippets
Firstly, ensure that your rich snippets are correctly implemented by using Google’s Rich Results Testing Tool. This tool will help you identify any issues with your Schema Markup.
2. Configure the Schema Markup
Make sure that you have configured the Schema Markup properly using the Rank Math plugin. After making changes, it may take some time for Google to re-index your pages and reflect those changes in search results.
3. Check Indexing Status
You can check whether your pages are indexed by using Google Search Console. If your pages are not indexed, they will not show up in search results.
4. Quality Issues
Sometimes, quality-related issues can prevent rich snippets from appearing. Factors such as poorly written content, low-quality inbound links, or a non-mobile-friendly site can affect this. Ensure that your website meets quality standards.
5. Patience is Key
Keep in mind that even if everything is set up correctly, it may take time for Google to display your rich snippets. Sometimes they may disappear and reappear without explanation.
If you continue to experience issues or have further questions about using Schema with Rank Math, please feel free to reply to this ticket, and a human agent from our support team will assist you further.
Thank you for raising this concern!
Sources:
Why Are My Rich Snippets Not Showing Up in Google Search? » Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
when I set up focus keywords on rank math and save page, they just go away after. Im not sure why this happening
Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
For initial troubleshooting, please check if you are using a Firewall as it may prevent saving the changes.
If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/
Let us know how this goes.
Firewall is off but when I refresh page the keywords I put they are gone. can someone fix this issue for me please!
Hello,
Please follow the troubleshooting steps in this guide: https://rankmath.com/kb/meta-data-not-saving/
If the issue persists we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Can you just use team viewer or any method, I want to watch whats hes doing
if someone can help me with it remotely would be great, I have been trying all day to figure it out.
please help me!
I need help, this rank math doesnt work, nothing is being saved I keep adding focus keys and doesn’t save, where is the customer support? I tried all the ways I need help someone to take sometime to sole my issue.
Hello,
Unfortunately, we do not offer support via live chat or team viewer. We only offer support through our forums.
Feel free to ask us any questions here and our support is more than happy to assist you.
We really appreciate your kind patience regarding this matter.
Looking forward to helping you. Thank you.
No one seems willing to provide assistance, and the lack of customer service is highly unprofessional. WordPress has indicated that the issue lies with Rank Math rather than their platform, and advised me to contact Rank Math’s support team. However, despite reaching out to Rank Math support multiple times (over 50 attempts), I have not received any meaningful help. WordPress has now suggested filing a formal complaint regarding the poor customer service from this plugin provider.
Hello,
Unfortunately, our scope of support does not extend to live remote support which you requested for.
We requested access to your website to debug this issue fully. This appears to be a website-specific problem and to properly diagnose and resolve it, we would need to thoroughly inspect your website.
There must be a reason the issue is happening on your website, and that is what we need to discover so that we can offer the right solution.
Please provide your website login details as we requested earlier so that we can investigate this for you.
We look forward to hearing back from you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I sent my log in info as asked so you can fix it for me.
Hello,
We deeply apologize for the inconvenience.
We checked some of your pages and we can see the focus keyword is getting saved without any issues. Please check the screencast in the sensitive data section for reference.
In case, you’re facing the issue with some other post/page, please share a screencast with us by using a tool like https://loom.com so that we can check this further for you.
We left the focus keywords on your pages so that you can check and confirm.
Looking forward to helping you.
Thank you.
hello, there is no keywords that been saved and still not working I will share screenshot
