Rank Math isn't saving the keywords & snippet on frontpage - Support

Resolved Vanessa Zikking
3 months, 2 weeks ago

Rank Math free

Hi there,

I have a query about an issue I’ve been experiencing for the past few months. The Rank Math option on my front page doesn’t seem to be saving its data anymore. I’ve noticed that after saving the front page and being satisfied with the results when I click away from the page and reopen it later, the data hasn’t been saved.

The problem persists only on the front page; the other pages seem to save their data properly and show up in the SEO analyzer. This issue is causing a significant loss of time for me.

Could you please assist me in resolving this problem?

Kind Regards,
Vanessa Zikking

Viewing 2 replies - 1 through 2 (of 2 total)

RankBot
3 months, 2 weeks ago

Hello,

I’m sorry to hear that you’re experiencing issues with Rank Math not saving the data on your front page. It seems like the data isn’t persisting after you save it, causing inconvenience and a loss of time for you.

To address this issue, I recommend reaching out to the Rank Math support team for assistance. You can open a support ticket at https://rankmath.com/wp-content/uploads/2022/12/keywords-rank-math-scaled.jpg They will be able to provide you with more specific guidance based on your website’s configuration.

Thank you for bringing this concern to our attention, and I hope the support team can help resolve this issue for you.

Kind Regards

Sources:
How Does Search Engine Rank Tracking Work? » Rank Math
How to Remove Keywords Data from Article Schema » Rank Math
Why Rank Math’s Meta Box is Not Showing? » Rank Math

Miguel
3 months, 2 weeks ago

Hello,

Thank you for contacting support.

This issue and the potential reasons why it might be happening are documented here: https://rankmath.com/kb/meta-data-not-saving/

So we recommend that, for initial troubleshooting, you go through that article and report any issues you might find on the page.

If you are not able to debug the issue alone, please update the sensitive data section on this ticket to include the login credentials of the website so our team can login and debug the issue directly on the website.

Looking forward to hearing back from you.

RankBot
2 months, 2 weeks ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Rank Math isn’t saving the keywords & snippet on frontpage’ is closed to new replies.