Rank Math is generating a critical error on my site

#54070
  • Resolved Erick Emmanuel Escobar

    3 years, 11 months ago

    Rank Math free

    Hi. My site is broken. I entered the recuperation WordPress interface and it tells me it is Rank Math the one who is giving problems:

    Versión 1.0.42.3 | Por Rank Math | Ver detalles
    Este plugin no se ha cargado correctamente y está en pausa durante el modo de recuperación.

    Se ha producido un error del tipo E_ERROR en la línea 172 del archivo /home/vwrf3s21nz4q/public_html/wp-content/plugins/seo-by-rank-math/includes/class-post.php. Mensaje de error: Uncaught Error: Call to undefined function is_cart() in /home/vwrf3s21nz4q/public_html/wp-content/plugins/seo-by-rank-math/includes/class-post.php:172 Stack trace: #0 /home/vwrf3s21nz4q/public_html/wp-content/plugins/seo-by-rank-math/includes/frontend/paper/class-paper.php(525): RankMath\Post::is_woocommerce_page() #1 /home/vwrf3s21nz4q/public_html/wp-content/plugins/seo-by-rank-math/includes/replace-variables/class-post-variables.php(306): RankMath\Paper\Paper::should_apply_shortcode() #2 /home/vwrf3s21nz4q/public_html/wp-content/plugins/seo-by-rank-math/includes/replace-variables/class-post-variables.php(59): RankMath\Replace_Variables\Post_Variables->get_excerpt() #3 /home/vwrf3s21nz4q/public_html/wp-content/plugins/seo-by-rank-math/includes/replace-variables/class-manager.php(148): RankMath\Replace_Variables\Post_Variables->setup_post_variables() #4 /home/vwrf3s21nz4q/public_html/wp-includes/class-wp-hook.php(287): RankMath\Replace_Variables\Manager->setup(‘index.php’) #5 /home/vwrf3s21nz4q/public_html/wp

Viewing 1 replies (of 1 total)
  • Michael Davis

    3 years, 11 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Would you please share with us how to replicate this error.

    ​​​​​We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    3 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math is generating a critical error on my site’ is closed to new replies.