Rank math incompatibility with Theme

Hello,

Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

Please share the affected URL in the sensitive data section so we can check and assist further.

We really look forward to helping you.

Hello,

Thanks for getting back to us.

Could you please update your theme to the latest stable release and see if that fixes the issue? Also, update any plugins that are currently outdated on your website.

If updating the plugins and themes to the latest version still doesn’t fix the issue I would recommend that you get in touch with the theme provider and check if they found this issue with any of their functions not working with Rank Math. They might already have experienced this and have an internal quick fix for this issue.

Looking forward to hearing back from you.

Hello,

We would like to further investigate this issue but since this is a live website, it would be difficult to do so.

Can you please create a staging site and share the login with us so we can take a deeper check?

We are looking forward to helping you with this one.

Hello,

Thanks for getting back to us.

Upon troubleshooting your website I found some other issues that could be causing this.

When I deactivated all your performance plugins, the blue button on your website started acting as the automatically add to cart and redirect to the payment page. However, the green button still remains inactive.

Another thing I noticed is that your website it’s set up as HTTPS in the settings but there doesn’t seem to be a valid SSL certificate installed. So, we get the error saying that your website is not secure and that could also be causing a mismatch like this.

Please verify that situation and report back so we can continue to debug the issue further.

Looking forward to hearing back from you.