Rank math icon not showing up

#196209
  • Resolved Jackson Haynes

    2 years, 11 months ago

    Rank Math free

    Hey i have rank math installed on 5+ sites. Im going to get the pro version in a few weeks. All the sites are divi and i have a glitch where it works fine on some websites and the rank math icon shows up in the visual divi builder but then i have other websites where the rank math icon in the divi builder just doesnt show up and im not sure what to do to make it show up because it shows up fine on some of the other sites i have rank math installed.

Viewing 1 replies (of 1 total)
  • Jeremy

    2 years, 11 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    It seems to be working fine on my end. Please see my video screencast here: https://i.rankmath.com/Cu2lux

    Could you please make sure that both your Rank Math and Divi are in the latest versions? You may check the changelogs here:
    https://divinotes.com/divi-changelog/
    https://rankmath.com/changelog/#free

    If the issue persists, please check if there are other plugins that are conflicting with Rank Math and Divi. You can determine that by following this troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how it goes. We are looking forward to helping you.

    RankBot

    2 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank math icon not showing up’ is closed to new replies.