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Hello,
I am constantly getting this message from Rankmath saying a new post type has been created for one of my categories. “Rank Math has detected a new post type: tts-partner. You may want to check the settings of the Titles”
I have tried following all the steps mentioned in your guidelines https://rankmath.com/kb/new-post-type-detected/#:~:text=In%20case%2C%20even%20after%20clicking,And%2C%20that’s%20it! but the message refuses to go away
Can you please help me with this issue? Thank you.
Please see the error image in this link.
https://docs.google.com/document/d/1cylfyca6F3NJP-ogEM7BQfNshyGvOnMOq_UMLgESKOo/edit?usp=sharing
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Hello,
Thank you for contacting Rank Math and sorry for any inconvenience caused.
Please click on the
xbutton and clear the notification.Then, clear the transients at Rank Math > Status & Tools > Database Tools > Remove transients
Hope this helps.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Can you please clear your website cache and see if that fixes the issue?
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Rank Math has detected a new post type’ is closed to new replies.