Rank math global meta not showing - Support

Resolved Matevž Mak
3 years, 3 months ago

Rank Math free

Hello,

I installed your plugin for meta tags purposes for sharing the content on social media. I chosed the picture for OpenGraph Thumbnail and when I use the facebook.com/tools/debug I get the following warnings:

1. The ‘og:image’ property should be explicitly provided, even if a value can be inferred from other tags.
2. The following required properties are missing: og:image, fb:app_id

If I inspect my website I can’t find any og:image tags. But if I crawl the data in facebook debugger I get the correct raw OG image url.

og:image https://www.kolodvor.eu/wp-content/uploads/2020/12/logotip-1024×640.png

I have SSL on my website and maybe there is a problem that image url contains https in the url. Does the plugin also add og:secure:image?

Thanks for the help

Viewing 5 replies - 1 through 5 (of 5 total)

Reinelle
3 years, 3 months ago

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

I’ve also checked your website in Facebook’s debugger tool and got the same results.

If the og:image tag is not found, that means Rank Math is either disabled or not able to print your social tags. Once done checking if Rank Math is enabled, you must check why it isn’t able to print social content by following this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Make sure to follow all the instructions carefully.

I hope that helps. Thank you, and looking forward to your update.

Matevž Mak
3 years, 3 months ago

Rank Math free

Thank you for the fast reply. Rank Math is activated and I am only using theese plugins:
Elementor, Elementor Pro, Elementor addons. I disabled/deleted all cache plugins. When I configure your wizard, the settings do not apply on the site.

I also health checked the website if there are some conflicts on the website and there is no conflicts.

Matevž

Danial
3 years, 3 months ago

Rank Math business

Hello,

Looking at the source code, the og:image is still missing.

Can you ensure that you have filled all the information correctly at WordPress Dashboard > Rank Math > Titles & Meta > Homepage.

I hope this resolves your issue.

Danial
3 years, 3 months ago

Rank Math business

Hello,

The screenshot is from your post’s Social tab preview. I am still not seeing og:image in your source code.

Have you added the Homepage Thumbnail for Facebook from Rank Math > Titles & Meta > Homepage already?

Please see the screenshot here: https://i.rankmath.com/y3gl0h

I hope this resolves your issue.

Danial
3 years, 3 months ago

Rank Math business

Hello,

On my end, I tried using Elementor and it is showing properly.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

RankBot
3 years, 2 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Rank math global meta not showing’ is closed to new replies.