Hello,
Thank you for reaching out to us regarding the issue you are facing with the Content AI feature on your Rank Math Pro account.
To resolve the problem of insufficient credits showing up, please follow these steps:
- Make sure you are logged in to the correct account that you used to purchase the Content AI credits.
- Visit your Rank Math account page by going to this URL: Rank Math Account
- Check if the remaining credits displayed there match what you expect. If they do not, please disconnect and reconnect your Rank Math account by going to WordPress admin area > Rank Math > Dashboard > Help.
- After reconnecting your account, refresh the credits count in the Content AI settings to ensure it fetches the updated credits from our server.
If you still encounter issues after following these steps, please let us know so we can further assist you.
Thank you for your patience, and we are here to help with any additional questions or concerns you may have.
Sources:
Content AI – Your Personal AI Assistant by Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Content AI Credits and Plans: Everything You Need to Know » Rank Math
Hello,
It seems like you’ve marked this ticket as resolved.
Can you please confirm if you still need our assistance with this issue or anything else?
Looking forward to hearing back from you.
Thank you.
