Rank math free can’t be found in wordpress backend anymore

#346711
  • Resolved Silvia Klos

    2 years, 2 months ago

    Rank Math pro

    Hi, my rank math free plugin suddenly disappeared from my wordpress backend. Any ideas what happened? I tried to install again but there is the notice: Installation failed: The destination folder already exists.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    2 years, 2 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience caused.

    Please login to the website via FTP and rename the seo-by-rank-math folder under wp-content/plugins.

    Once done, please reinstall the plugin.

    You will not lose any existing settings as the settings are saved in the database.

    I hope that helps.

    Thank you.

    Silvia Klos

    2 years, 2 months ago

    Rank Math pro

    Thanks soo much! It worked! 🙂

    Anas

    2 years, 2 months ago

    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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