Rank Math Error

#204265
  • Resolved NDTV Global
    Rank Math free

    When I active Rank Math Plugin my site Stop Working and I got a mail from WordPress where it shows that this problem is caused by Rank Math Plugin after deactivating my site working well.

    This mail I got from WordPress

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Rank Math SEO.

    First, visit your website (https://ndtvglobal.com/) and check for any visible issues. Next, visit the page where the error was caught (https://ndtvglobal.com/wp-admin/plugins.php?deactivate=true&plugin_status=all&paged=1&s=) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    https://ndtvglobal.com/wp-login.php?action=enter_recovery_mode&rm_token=gfkFjpYit6tNFQYVbrQCjt&rm_key=xrGFjhA8YcCLsu1bloLLB8

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.7.2
    Current theme: Blocksy (version 1.8.3.2)
    Current plugin: Rank Math SEO (version 1.0.64)
    PHP version 8.0.1

    Error Details
    =============
    An error of type E_ERROR was caused in line 44 of the file /home/u548629669/domains/ndtvglobal.com/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php. Error message: Uncaught RuntimeException: Error saving action: Error saving action: Table ‘u548629669_U4HVE.wp_actionscheduler_actions’ doesn’t exist in /home/u548629669/domains/ndtvglobal.com/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php:44
    Stack trace:
    #0 /home/u548629669/domains/ndtvglobal.com/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(242): ActionScheduler_DBStoreMigrator->save_action()
    #1 /home/u548629669/domains/ndtvglobal.com/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_HybridStore->save_action()
    #2 /home/u548629669/domains/ndtvglobal.com/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(84): ActionScheduler_ActionFactory->store()
    #3 /home/u548629669/domains/ndtvglobal.com/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/functions.php(36): ActionScheduler_ActionFactory->single()
    #4 /home/u548629669/domains/ndtvglobal.com/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/Scheduler.php(89): as_schedule_single_action()
    #5 /home/u548629669/domains/ndtvglobal.com/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/Controller.php(99): Action_Scheduler\Migration\Scheduler->schedule_migration()
    #6 /home/u548629669/domains/ndtvglobal.com/public_html/wp-includes/class-wp-hook.php(292): Action_Scheduler\Migration\Controller->schedule_migration()
    #7 /home/u548629669/domains/ndtvglobal.com/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters()
    #8 /home/u548629669/domains/ndtvglobal.com/public_html/wp-includes/plugin.php(484): WP_Hook->do_action()
    #9 /home/u548629669/domains/ndtvglobal.com/public_html/wp-settings.php(582): do_action()
    #10 /home/u548629669/domains/ndtvglobal.com/public_html/wp-config.php(80): require_once(‘/home/u54862966…’)
    #11 /home/u548629669/domains/ndtvglobal.com/public_html/wp-load.php(37): require_once(‘/home/u54862966…’)
    #12 /home/u548629669/domains/ndtvglobal.com/public_html/wp-admin/admin.php(34): require_once(‘/home/u54862966…’)
    #13 /home/u548629669/domains/ndtvglobal.com/public_html/wp-admin/plugins.php(10): require_once(‘/home/u54862966…’)
    #14 {main}
    thrown

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience caused.

    It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

    1. Please follow these steps to fix the issue:
    https://rankmath.com/kb/fatal-error-after-1-0-49-update/

    2. Please follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.

    Here’s a video screencast:
    https://i.rankmath.com/KStFug

    Please clear all the cache, including the server after following the above process and that should resolve the issue.

    Hope that helps. Thank you and please don’t hesitate to let us know if you need our assistance with anything else.

    Thank You.😊😊

    Anas
    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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