Rank Math Doesn’t Load on Home Page in WP Admin

#219155
  • Resolved Manage GPS

    2 years, 10 months ago

    Rank Math free

    He RankMath, I am using RankMath for quite sometime now, but recently noticed that it doesn’t load on Home page in Admin section.
    I tried duplicating the page, but it doesn’t load.
    I tried disabling cache and other plugins, but it doesn’t load.
    I create blank page, it load, but once I copy the content of my page and publish the page, Rank Math crashes.
    Can you please help me fix the issue. I have created New Home for you to test Rank Math on.
    New Home Screenshot
    Please help me fix this issue as I need to update the Title and Descripton for this page.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Reinelle

    2 years, 10 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    We wanted to investigate this issue on your site, but it seems that the login credentials you have provided are not working. Could you please check?

    Looking forward to helping you.

    Thank you.

    Manage GPS

    2 years, 10 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Ankit

    2 years, 10 months ago

    Rank Math business

    Hello,

    Thank you for your reply.

    I can replicate the issue on your website and found that your website is throwing error on the browser console.

    The error:
    Uncaught SyntaxError: Unexpected token '<'

    Screenshot for your reference:

    Did you make any changes to WordPress core files manually? Also, do provide your FTP details to look into the files from our end.

    I hope that helps. Thank you, and looking forward to your update.

    Manage GPS

    2 years, 10 months ago

    Rank Math free

    Thank you for pointing out the console error. I traced and fixed the issue my self.
    It was following code which was causing the error on this page.

    <!– CSS FOR STYLING THE FORM – USING PLUGIN FLUENT FORM –!>

    Ankit

    2 years, 10 months ago

    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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