Rank Math does not compare with Page Builder

#55448
  • Resolved Steriltec
    Rank Math free

    Hello,

    since a last Update Rank Math is not compatible with the WPBakery Page Builder. Before the Update all worked fine. If possible I would use Rank Math in the future too. I already tried it with toubleshooting.

    Thanks for help!

    • This topic was modified 3 years, 10 months ago by Steriltec.
Viewing 11 replies - 1 through 11 (of 11 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It should be compatible, which issue are you facing? Could you give us more details so we can try to help you?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Here the Photos:

    https://steriltec.net/rank-math-fotos/

    Click on the Photos to open larger Photos.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    ​​​​​​​We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    I am haveing the same issue – have raised a ticket with screen shots. Requesting someone to respond

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    I have attached a screencast under troubleshooting mode where I have created a test post and changing the focus keyword and the SEO detail change relatively.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    It’s the WPBakery Page Builder. But this one is more necessary than RankMath. Since last Updates it is incompatible.

    I really appreciated your help. Thanks!

    Alberto
    Rank Math business

    Hello,

    I am trying to check it but I can’t log in (the link expired). Could you extend its duration a little bit more?

    Looking forward to help you.

    Ok, thanks! After access it expires after 1 day.

    Now it works. Don’t know what changed, but now its ok. Thanks for your help!

    Todd
    Rank Math free

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

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