Rank Math + Divi Builder Plugin Issue

#346482
  • Resolved TEZENO

    2 years, 2 months ago

    Rank Math free

    Hello,

    I am having an issue with a client’s rank math plugin for his wordpress website.

    I used Divi from elegant themes to build the site, so rank math automatically works inside of the builder and I’ve never had problems before, but on this website, it isn’t allowing me to adjust the SEO meta data for each page like it normally does.

    Every time I enter all my info in for the focus keyword, and edit the snippet and then leave the visual builder, everything disappears every time!

    I am supposed to launch his website by today can you please help!

    See screenshot attached of empty SEO data.

    null

Viewing 1 replies (of 1 total)
  • Reinelle

    2 years, 2 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    If the changes are not saving while using Rank Math, please check if you have any firewall as there are chances that it will prevent saving the data.

    Here’s a link for more information and troubleshooting steps:
    https://rankmath.com/kb/meta-data-not-saving/

    I hope that helps.

    Thank you.

    RankBot

    2 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math + Divi Builder Plugin Issue’ is closed to new replies.