Rank Math creating multiple 404's looking for qrz.xss.ht

#4330
  • Resolved Ken Fraser
    Rank Math pro

    Hello,

    As I’m in the 404 monitor logs, and Rank Math is creating multiple 404’s looking for the file called qrz.xss.ht. I clear them from the log and they continue to reappear. Could this be a bug, or a configuration error?

    404 Monitor Screenshot

    Thanks

    • This topic was modified 4 years, 11 months ago by Ken Fraser.
Viewing 4 replies - 1 through 4 (of 4 total)
  • There’s another 404 that may be related as it’s also referencing that same. ht file.

    Possibly related 404 to initial screenshot

    • This reply was modified 4 years, 11 months ago by Ken Fraser.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I am afraid that I cannot reproduce this issue on my end which means that this could either be as a result of a configuration issue or a conflict.
    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP and FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    It appears fine now as the 404’s are no longer happening. Must have been something between our site setup and v1.0.23. When I saw the update to 1.0.23.1 today I installed it and the the issue ceased.

    Thanks for your help. Have a great day.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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