Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
Can you please try checking if PHP values are not too low to handle the processes?
You can check that by going to WordPress dashboard > Tools > Site Health > Info tab > Server
If the values are low, please contact your web host and ask them to set the following values:
PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000
If that doesn’t work for you, please try enabling WP Debugger on your site, perform the action again and share the error log with us here.
Having the error log file will give a clear idea of why this might be happening.
You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can also get in touch with your web host to see if they can help you to locate the log file.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
