Hello,
I apologize for the inconvenience you are facing with the Rank Math Content AI tooltip button showing up on your website despite disabling it in the dashboard. To resolve this issue, you can follow these steps:
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Clear Cache: Clear any caching plugins or server-side caching to ensure that the changes take effect immediately.
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Check Role Manager Settings: Ensure that the Content AI feature is disabled for the specific user role you are testing with. You can manage this in Rank Math’s Role Manager settings.
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Verify Module Status: Double-check the module status to confirm that the Content AI module is indeed disabled. You can do this by navigating to Rank Math SEO → Dashboard → Modules and ensuring that the Content AI module is toggled off.
If after following these steps the issue persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern, and we appreciate your patience.
Best regards.
Sources:
How To Enable & Disable Modules in Rank Math » Rank Math
How to Use the Role Manager Feature of Rank Math SEO Plugin
How to Disable All Rank Math Generated SEO Tags » Rank Math
Good morning again,
sorry but after doing this things a view times, the button still is there.
do i really have to deinstall rankmath? i was thinking about buy this plugin, but this problem is not cool…
the button rank-math-content-ai-tooltip still shows up on the first page of my website: https://www.tanjafeuerherz.de
Hello,
It seems that you have already marked this ticket as already resolved. Could you please confirm?
Meanwhile, for troubleshooting, please ensure that you’re using the latest version of the Rank Math plugin:
https://rankmath.com/changelog/free/
Then, clear your website’s cache and transients on your WordPress dashboard > Rank Math > Status & Tools > Database Tools
Looking forward to helping you.
