Rank Math Causing Crash

#516095
  • Resolved Spitt Swallow

    3 years, 3 months ago

    Rank Math free

    App worked fine, till I added SSL certificate. After, I wasn’t able to post content, it would sit there forever. Wasn’t able to edit content.

    I checked the incompatible plugins, the ones I have aren’t on your list. I am using the following:

    WP-Member, WP-estore, Unlist Posts & Pages, Share Social Media, Hummingbird, Easy Table of Content, Cookies for Content, Contact Form Query, Classic Editor, All in one WP Security, Advanced Editor Tools, and Accelerated Mobile Pages (this is new based on your plugin’s suggestions.

    I did see a major issue with the following files needing a LOT of CPU…
    http://prepperinfo.net/wp-json/rankmath/v1/ca/getCredits
    http://prepperinfo.net/wp-admin/admin-ajax.php
    Both from 47.216.102.212 – Is that your IP?

    Hits: 8,269
    Pages: 7,692
    Data: 10.5 MB

Viewing 1 replies (of 1 total)
  • Md. Sakib Khandaker

    3 years, 3 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    No, the IP 47.216.102.212 isn’t Rank Math’s IP. If you’re receiving the requests in a huge amount, get in touch with your hosting provider to identify from where they are being generated. Not sure, but It’s also possible that any of other plugins you’re using is responsible for this issue.

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    RankBot

    3 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math Causing Crash’ is closed to new replies.