rank math breadcrumbs trouble with flatsome

#404215
Viewing 6 replies - 1 through 6 (of 6 total)
  • I’ve update my image, I selected the wrong link in the main post
    product with different categories and selected primary categories
    product's breadcrumbs not follow primary category

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please share the affected product URL so we can check as well?

    Also if possible, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    The breadcrumbs in your Product page are currently generated by Woocommerce and not by Rank Math. Please refer to my screenshot below:

    breadcrumbs

    You may need to ensure that you have set up our breadcrumbs code properly into your theme or template, you may try following this guide: https://rankmath.com/kb/breadcrumbs/#theme-template-files

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello, I’ve managed to follow the tutorial but it really not getting near what was shown on it.
    Here I’ve managed to add rank math code into the template for it to show up on the product, but now both breadcrumbs are showing, 1 from rank math and other from wc. Also I’ve don’t know how to change the breadcrumbs fonts, size and others.
    both breadcrumbs showing

    I’ve also follow your guide instruction on how to remove wc breadcrumbs but it is not working.
    So I’ve do some googling and run across this tutorial on how to remove wc breadcrumbs. I’ve added all of the 4 methods for 4 different type of themes but it is also not working.
    all code trying to remove the breadcrumbs

    Hello,

    Flatsome theme already has support for our breadcrumbs and I have enabled it from the Advanced settings of it:

    Please remove the code that you have added in the template files to remove the second set of breadcrumbs from the page.

    Hope this helps. Let us know if you need any other assistance.

Viewing 6 replies - 1 through 6 (of 6 total)

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