RANK MATH AND ONESIGNAL PLUGIN NOT COMPATIBLE ON WP V5.2

  • Hello greetings, For long now, i have been using Classic Editor wordpress plugin, today this morning i try to use wordpress v5.2 without classic editor plugin, i found out that OneSignal plugin is conflicting with Rank Math Seo Plugin, it is making me not able to edit my meta descriptions or add focus keywords, or even add rating to the post below.

    Here are the link to the screenshots i took, one is with the onesinal plugin and one is without the onesignal plugin.

    WITHOUT ONESIGNAL WP PLUGIN:

    WITH ONESIGNAL WP PLUGIN:

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi there,

    Thanks for getting in touch and sorry for any inconvenience caused.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    I have added login details on the sensitive data column, thanks.

    Hi John,

    Thanks for the access.

    There are a bunch of JS errors reported on your pages which suggest that there is a conflict between JS composer and your theme which are causing this issue. The errors are still reported after Rank Math and One signal are deactivated.
    IMG

    I would suggest that you check whether the issue can be reproduced when you temporarily switch to one of the stock WP themes.

    Let me know how this goes. Thank you.

    Is working well with other themes, as i tested it yesterday, maybe my theme is not compatible with rank math seo plugin sir. thanks.

    Hi,

    Please contact your theme developer and see what they say.

    They should be able to fix it for you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘RANK MATH AND ONESIGNAL PLUGIN NOT COMPATIBLE ON WP V5.2’ is closed to new replies.