Rank Math Analytics Not working

#639647
  • Resolved Viksa Demo
    Rank Math free

    Hello team, I have a website, but I think there are some issues with rank math. It’s not properly propagating rank math in our data, can you please check.

    There is no data for last 30 days and some sudden spike also, but Google Search Console has a flat chart. (screenshots attached)

    This is one of my client and has Pro version of rank math.

    Thank you

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  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience this issue may have caused you.

    For initial troubleshooting, let’s try deleting old imported data and start the fresh data fetch.

    Please try to follow the guide below:

    1. Head over to WP Dashboard > Rank Math > Tools & Status > Database Tools and click the Rebuild Index button.

    2. After that, head over to WordPress Dashboard > Rank Math > General Settings > Analytics tab, click the Delete Data button and then click the Update Data Manually

    3. This will start the new data fetch from Google. You can reload the page to see the notice related to the import process.

    4. Once the process is complete. Please re-check the Analytics page and all the data should be showing up correctly.

    Following the above steps should fix the issue.

    You can refer to this guide for reference: https://rankmath.com/kb/delete-old-analytics-data/

    However, if it does not, please check if there is a pending Scheduled Action by heading over to WordPress dashboard > Tools > Scheduled Actions > Pending or you can try visiting the following URL:

    https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending
    

    Then Run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.

    This is how it should look like:

    Once done, please allow Rank Math a while to fetch data from Google and you should be able to see the updated data.

    You might see other actions that are scheduled to RUN as well, it is quite normal and you don’t have to worry.

    Let us know how that goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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