Rank Math Analytics not showing in my Wordpress website

#757840
  • Kristen Lapari
    Rank Math free

    I’ve tried different ways to troubleshoot and my analytics still aren’t showing in my WordPress website.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hello,

    I’m sorry to hear that you’re facing issues with Rank Math Analytics not showing on your WordPress website. To troubleshoot this, we can follow a few steps:

    1. Check the Country-Wise Data:

      • Ensure that there are organic visitors coming from the specific country you’ve chosen to show data for. If there is no traffic from that country, the graph will show zero traffic. You can refer to the screenshot below for more details:

      check country-wise data

    2. Log Analytics Issues:

      • If the above step doesn’t resolve the issue, you can create an Analytics debug log file by adding a filter to your WordPress theme’s functions.php file or rank-math.php file. Then run the pending Scheduled Action in WordPress Dashboard → Tools → Scheduled Actions → Pending and share the Analytics debug log file with us by opening a support ticket here. You can find the Analytics debug log file under /wp-content/uploads/rank-math in your website directory.

    If these steps don’t resolve the issue, please let us know by replying to this ticket, and a human agent from our support team will assist you further.

    Thank you for bringing this concern to our attention. We are here to help you with any further assistance you may need.

    Best regards.

    Sources:
    How Does Search Engine Rank Tracking Work? » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We checked your website and we can see the Google Search Console account you’re connected with doesn’t have sufficient permission.

    In this case, please ensure that you have verified your email/account as the owner of the property. Go to your Google Search Console > Settings > Users and permissions:

    Once done, please follow the steps from this guideline to reconnect your Google account again with the Rank Math and see if that works for you: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Still not working.

    Hello,

    We have manually updated your analytics data and it is now showing Mar 11 as the last updated date but there is still no data showing, so there’s a chance the issue here is that your website does not have enough data to show, which is why it’s empty.

    To confirm if this is the case, please check your Search Console and Analytics and make sure they have some data in them, if they do, please share some screenshots with us.

    Thank you for your patience and cooperation. We are looking forward to hearing back from you.

    I can’t imagine my site doesn’t have enough data to show. The only data that the analytics show is the overall optimization showing 4 of the posts are fair and one is good.

    Hello,

    Can you please share screenshots of the data from your Google Analytics and Search Console for the last 30 days so that we can compare it with the data coming through in the Analytics module?

    You can use any image-sharing tool like https://imgur.com/upload to share the screenshot with us.

    Looking forward to helping you.

    Thank you.

    Hello,

    These screenshots are from Rank Math. The screenshots we are asking are for your Google Analytics and Search Console accounts. i.e., log into https://analytics.google.com/analytics/web/ and https://search.google.com/search-console, and share screenshots for the last 30 days of data so that we can compare it with the data in Rank Math.

    Looking forward to hearing back from you.

    Hello,

    From the Search Console image you shared, there is not enough data to transmit to Rank Math via API. This is because your Search Console dashboard is displaying zero data, and Rank Math imports all its data from Google.

    Moreover, your analytics have not been updated for a month.

    The issue seems to be with your website’s Cron system. Rank Math and other plugin scheduled actions are failing, which suggests that your Cron system is not working correctly.

    We recommend that you contact your hosting company to address this issue since Rank Math depends on your Cron system. You can learn more about this here.

    However, we have manually updated your analytics, and it is now showing the correct date. But the data is still not displaying because you have very little data to show. Once your site starts getting enough traffic, the data should reflect that.

    Thank you for your patience and cooperation.

Viewing 10 replies - 1 through 10 (of 10 total)

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