Hello,
Thank you for contacting Rank Math today.
Your subscription didn’t renew because the payment for the renewal failed multiple times.
If you would like to purchase the PRO subscription again you can do so from the pricing page here: https://rankmath.com/pricing
Don’t hesitate to get in touch if you have any other questions.
Hi Miguel
Thanks for clarification, could be that paypal refused by some reason. I just purchased manually PRO subscription. Licence keys stay same right? Do you know when pro will be visible to download?
Thank you!
Hello,
We can see that the new purchase you made is active and it’s already showing on your account.
Regarding the license, everything remains the same on your account and any changes you’ve made to websites using the PRO version will remain intact.
Could you please reload the page here and see if you download the PRO files now?
https://rankmath.com/my-account/
Don’t hesitate to get in touch if you have any other questions.
Hello,
Glad that helped.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
