Questions before buying

#734818
  • Resolved Pourya
    Rank Math free

    Hello
    I am sending you a message from Iran.
    Since our country is always embargoed, I wanted to know if we can buy this product from you?
    And do you support us?

    The most important issue is related to the artificial intelligence of your product, does this product support Persian language? Or can we just use it for keywords?

    Thank you for your reply.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    We’re sorry to hear about the challenges you’re facing. You can purchase Content AI credits separately from the Rank Math website, and we do support users from Iran. Regarding language support, Content AI currently supports 28 languages, including Persian. You can use Content AI to generate high-quality content in Persian for your SEO needs.

    If you have any more questions or need further assistance, please feel free to open a ticket, and our dedicated support team will be available to help you 24/7, 365 days a year.

    Thank you for reaching out to us!

    Sources:
    Content AI – Your Personal AI Assistant by Rank Math
    How to Use AI Command Tool in Content AI » Rank Math

    Pourya
    Rank Math free

    In the product sales section, you have 2 products:
    1 – SEO Plugin Pricing
    2- Content AI Pricing

    Do we have to buy a separate add-on for your product 2 to use artificial intelligence?

    Hello,

    Thank you for reaching out to us.

    We regret to inform you that due to legal restrictions and compliances, we are no longer accepting users from sanctioned countries – including Iran.

    We understand that this may be inconvenient for you and we apologize for any frustration or disappointment this may have caused.

    We value your interest in our platform and we hope that you will check back with us in the future to see if the situation has changed. If you have any further questions or concerns, please don’t hesitate to reach out to us.

    If this is an error and you are not from a sanctioned country, please confirm your country of residence so that we can re-evaluate your account.

    Thank you for your understanding.

    Pourya
    Rank Math free

    Yes, I am from Iran and I obtained your legal license through an intermediary.
    Is this a problem?

    Hello,

    Thank you for your patience.

    Since you mentioned you’re from Iran, then you might get blocked if our systems detect a login from any of the sanctioned countries.

    Unfortunately, Iran is included in the list of sanctioned countries.

    Please note that we are not allowing access to anyone who paid for, signed up, signed in, or logged in from any of the sanctioned countries.

    We hope you understand that our hands are tied. This order has come from the top down, and we cannot make any exceptions.

    Looking forward to helping you.

    Pourya
    Rank Math free

    So now my question is, does your system block based on the domain extension or not? For example, the domain extension of Iran is .ir So if it’s a .com domain, is there no problem?

    Hello,

    Our system blocks the websites based on the IP address and the location of the server.

    We really appreciate your interest in Rank Math but unfortunately, our hands are tied here as we as a company have decided to enforce the current rules on sanctioned countries.

    Hope that helps and please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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