Purchased subscription but not reflecting on website

#673914
  • Resolved In Vein
    Rank Math pro

    Hello

    I just purchased subscription but it is not reflecting on my website. What do I have to do?

Viewing 1 replies (of 1 total)
  • Hello,

    We’re sorry to hear that you’re experiencing issues with your subscription not reflecting on your website. We understand the importance of resolving this matter promptly.

    To ensure that your website reflects your purchased subscription, please follow these steps:

    1. Log into your Rank Math account and verify that your website is connected to the correct account. You can do this by navigating to the Websites section inside your Rank Math account area.

    2. If your website is not shown or you see a message indicating “No connected websites found,” you will need to reconnect your website with your Rank Math account. You can do this by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and choosing the Disconnect Account option. Then, click the Connect Now button and ensure you choose the correct Rank Math account associated with your PRO license.

    3. After successfully reconnecting your website with your Rank Math PRO account, you should see the updated status on the Help page of your WordPress dashboard and in your Rank Math Websites section.

    If you have any further questions or encounter any issues during this process, please feel free to contact our support team. We are available 24/7 and would be happy to assist you.

    We hope this helps resolve the issue, and we appreciate your patience and understanding as we work to ensure that your subscription is reflected correctly on your website.

    Thank you!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    How to Ensure Your Account Has an Active Subscription » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

Viewing 1 replies (of 1 total)

You must be logged in to reply to this ticket.