Hello,
Thank you for contacting Rank Math support. We are sorry for any inconvenience this may have caused.
I can see the PRO badge already showing next to your account, but the account you used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
The PRO version is built on top of the free version to keep the plugins robust and lightweight. You will need the two to be installed and activated together so the PRO version will work.
We have a detailed article on how to upgrade your account to PRO on your WordPress website:
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
You can follow our guide here to learn how to set up and start using Rank Math PRO https://rankmath.com/kb/how-to-setup/
We hope that helps.
Thank you.
Hello,
Glad that everything has been sorted out.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
