Hello
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
It seems that you have purchased the PRO subscription using a different email address. Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
You may insert the receipt in the sensitive data section.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
