Hello,
We apologize for the inconvenience you are experiencing with accessing the Rank Math PRO version. To resolve this issue, please log into your Rank Math account and download Rank Math PRO from your dashboard. If you are unable to access the PRO version, it is possible that you may have upgraded to PRO using a different email address from your intended one.
In that case, please contact our support team to merge both accounts or change the email connected to the PRO account. We hope this helps resolve the issue. If you have further questions or need assistance, please feel free to reach out to our dedicated support team. We are available 24/7, 365 days a year.
Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve this matter for you.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Where Is My Rank Math PRO License Key?
How to Cancel Your Rank Math PRO Subscription » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.
The account you opened this ticket with doesn’t seem to have a PRO subscription. Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
Looking forward to hearing back from you.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
