purchase wrong service

#696942
  • Resolved Kerstin Eriksson
    Rank Math free

    i wish the cancel the purchase for content AI. i intended on buying rankmath pro not content AI. if a swap can be made from the wrong purchase of content AI to rankmath pro then its fine else a refund please and i will reorder the rankmath pro

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  • Hello,

    ​Thank you for your query and we are so sorry about the trouble this must have caused.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    ​You may proceed with purchasing the correct subscription from here: https://rankmath.com/pricing/

    ​Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘purchase wrong service’ is closed to new replies.