Project categories not showing in sitemap

#678722
  • Resolved Ian Brown
    Rank Math free

    Hi,
    Our project categories are not showing in HTML sitemap even though I have set them to show in the settings. We are using the Divi theme.
    Can you help with this, please?

    Regards
    Ian

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    I’m sorry to hear that you’re experiencing issues with your project categories not showing in the HTML sitemap. It seems like you’ve already configured the settings to include them, but they are still not appearing.

    Since you’re using the Divi theme, it’s possible that there might be a conflict between the theme and Rank Math. To resolve this, I recommend reaching out to the Rank Math support team by opening a support ticket at Rank Math Support. They will be able to provide you with more specific guidance based on your website’s configuration and help you troubleshoot the issue.

    Thank you for bringing this to our attention, and I hope the support team can assist you in resolving this matter promptly.

    Best regards

    Sources:
    How to Configure Sitemaps in Rank Math – Best Settings and Tips

    The automated reply is nonsense.

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please head over to your WordPress Dashboard > Rank Math > Titles & Meta, and from there make sure the project category archive robots meta is set to index. Once done, please try to follow the steps below and see if that works for you.

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    3. If the above steps don’t seem to work, kindly apply the following filter to your site.

    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
    

    Here’s how you can add filter/hook to your WordPress site:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Project categories not showing in sitemap’ is closed to new replies.