Products not visible when not logged in after setting category with Bulk Editor

#5735
  • Resolved Jonatan Ro

    4 years, 11 months ago

    Rank Math free

    Products only show up after I go in to each separate product and use the “Make term primary” option.
    Products do show up in category if I am logged in as admin, but as a visitor they don’t show up until I edit each item and set make term primary option, which makes me think it is because of Rank Math.

    We rely on WOOBE Bulk editor to edit many items at once.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Todd

    4 years, 11 months ago

    Rank Math free

    Hi Jonathan,

    We are so sorry about that.

    When I login, I see everything fine.
    logged in

    I then checked in Incognito and see that only 21 products are shown.

    I proceeded to deactivate Rank Math and the result didn’t change.

    Which means this isn’t something caused by Rank Math.
    products

    Please disable all your plugins one by one until you find the plugin causing this issue.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Jonatan Ro

    4 years, 11 months ago

    Rank Math free

    Hi Todd,

    Thank you for your reply. Did you try setting the primary term as I suggested? This makes the product show up, as this is a rank math feature I would assume it has to do with rank math. Can you explain exactly what the primary term category options affects? What database tables are affected? What values are changed? Which file in the plug-in is responsible for this code so I can look at it. I really need to get to the bottom of this. Thank you for your assistance.

    Best regards,
    Jonatan

    Michael Davis

    4 years, 11 months ago

    Rank Math pro

    Hi there,

    Thanks for the follow up.

    I have tested by selecting a primary taxonomy term but this does not have an effect on this issue. The primary term feature does not affect any database tables, this will only set the category that will be shown when viewing the breadcrumbs on the single product page.

    I hope this info helps. Thank you.

    Jonatan Ro

    4 years, 11 months ago

    Rank Math free

    Ok thanks for your replies.

    Michael Davis

    4 years, 11 months ago

    Rank Math pro

    Hi there,

    Thanks for the follow up.

    I am glad that this information was helpful.

    Feel free to contact us should any other issues come up.

Viewing 5 replies - 1 through 5 (of 5 total)

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