%product_cat% not translated in urls (WPML)

#271831
  • Resolved Myriam Andraos
    Rank Math free

    Hi,

    I use WooCommerce, Elementor and WPML.

    The issue I will describe here is (probably) a bug in the compatibility between WPML and Rank Math. I’ve been in contact with WPML support, and we have concluded it’s a bug with Rank Math. It only happens when Rank Math plugin is activated.

    So I thought you might be able to help me! (please)

    On my e-commerce website, the URLs are basically organized that way: mywebsite.com/%product_cat%/%product%/

    When on a product-category page, everything is fine, the category shows up translated in the URL:
    ex.:
    mywebsite.com/paintings [english]
    mywebsite.com/peintures [french]

    However, when on a product page, the category is not translated, while the product name shows up translated in the right language:
    ex.:
    mywebsite.com/paintings/english-art123 [english]
    mywebsite.com/PAINTINGS/francais-art123 [french]
    *Caps Lock to show the problem clearly*

    I (and WPML support) have went through all the settings and tweaks I could think of, many times. I’ve read through the documentation and forums, etc.

    But I can’t get that detail right.

    Could you please help with this?

    Thanks in advance for your time

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  • So sorry, I submitted this ticket through the wrong account. I’m gonna copy-paste this ticket with my other account. I will mark this ticket as resolved, so you can close it or delete it. Thanks (sorry again)

    Hello,

    Thank you for contacting Rank Math support today.

    No worries. Please do not hesitate to create a ticket with your main account. We will gladly help you with your situation.

    Looking forward to helping you there.

Viewing 2 replies - 1 through 2 (of 2 total)

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